Returns & Exchanges Policy

At Venezianico, we strive for perfection in every timepiece; however, if you are not completely satisfied, you may return your unworn watch within 14 days of delivery. All items must be returned in their original packaging with all protective films and tags intact to qualify for a full refund.

1

Initiate Your Request

Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack the timepiece in its original Venezianico box, ensuring all warranty cards, manuals, and accessories are included.

3

Ship the Item

Affix the provided prepaid shipping label to your parcel and drop it off at the nearest authorized courier location.

4

Inspection and Refund

Once our quality control team verifies the watch's condition, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing